1. What type of jewelry do you sell?
We specialize in high-quality jewelry including necklaces, rings, bangles, earrings, and matching sets. Each piece is carefully selected for elegance, durability, and style.
2. Is your jewelry real gold or silver?
Our pieces are crafted from premium materials, including gold-plated, silver-plated, and stainless steel finishes. Specific details are listed on each product page.
3. How do I place an order?
Simply browse our collection, add your favorite items to the cart, and proceed to checkout. It’s quick, secure, and easy.
4. Do you ship internationally?
Currently, we ship only within the United States. Stay tuned as we expand our shipping zones in the near future!
5. How long does shipping take?
Orders are typically processed within 1-3 business days. Delivery usually takes 3-7 business days depending on your location.
6. Can I change or cancel my order?
If your order hasn’t been shipped yet, please email us at luminique.jewels00@gmail.com as soon as possible. We’ll do our best to accommodate changes or cancellations.
7. What is your return policy?
We accept returns within 7 days of delivery on unused items in their original packaging. Please refer to our full Return Policy for more details.
8. My jewelry arrived damaged. What should I do?
We’re so sorry! Please contact us within 48 hours of delivery with a photo of the damaged item. We’ll make it right with a replacement or refund.
9. Are your pieces hypoallergenic?
Yes, most of our items are hypoallergenic and safe for sensitive skin. However, if you have specific allergies, please review product details or message us before purchasing.
10. How do I take care of my jewelry?
To keep your jewelry shining:
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Avoid contact with water, perfume, and chemicals.
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Store in a dry place or a jewelry box.
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Wipe gently with a soft cloth after wearing.